LISTERINE® Usage Guidelines and Covid-19 Outbreak


Johnson & Johnson Consumer Health stands by the World Health Organization

The effects of the global COVID-19 pandemic are undeniable. We encourage Consumers to learn about and follow guidance provided by the World Health Organization.



At Johnson & Johnson Consumer Health, we are committed to helping individuals and communities around the world manage the unprecedented impacts of COVID-19. Our teams are actively working to maintain production of high-demand consumer health products, including LISTERINE® brand products.

As COVID-19 strains healthcare resources globally, it is more important than ever to help people stay healthy and out of a stressed healthcare system. Our mouthwash is in high demand as consumers focus on personal hygiene. We are prioritizing the continued production of high-demand products to maintain supply, all while ensuring the highest level of quality and safety.


Johnson & Johnson’s Response to Dental Professionals


There have been consumer questions around the effectiveness of LISTERINE® against COVID-19. The health and safety of our consumers is paramount. Here are some frequently asked questions with answers from the makers of LISTERINE®.

No. LISTERINE® is a daily mouthwash which has been proven to kill 99.9% of germs* that cause bad breath, plaque and gingivitis. LISTERINE® mouth rinse has not been tested against the coronavirus and is not intended to prevent or treat COVID-19. Patients should follow the preventive measures issued by the public health authorities including washing hands frequently, maintaining social distance and avoid touching their eyes, nose and mouth.

*Lab test only. Germ kill% in the mouth can be lower

No. The Centers for Disease Control and Prevention (CDC) recommends the use of a hand sanitizer that contains at least 60% alcohol in order to protect yourself. Only some LISTERINE® formulations contain alcohol, and if present is only around 20% alcohol. LISTERINE® is not intended to be used, nor would it be beneficial as a hand sanitizer or surface disinfectant.

No. LISTERINE® mouth wash has not been tested against the coronavirus as a pre-procedural rinse.

While some preliminary lab studies have shown LISTERINE® mouthwash to be effective against certain enveloped viruses like the influenza virus and herpes simplex type 1 and type 2 viruses, the clinical relevance is unknown and not substantiated. LISTERINE® mouthwash has not been rigorously tested against any strains of coronavirus and no evidence-based conclusions can be drawn with regards to anti-viral efficacy with LISTERINE® Mouthwash.

To date, the available data is not sufficient to support a conclusion that the use of LISTERINE® mouthwashes could be helpful against coronavirus as further research is needed. As a company firmly rooted in science, we will be active participants in the scientific exchange on this topic.

LISTERINE® products are only intended to be used to help prevent common oral health problems like bad breath, plaque, cavities, gingivitis and tooth stains. Patients should consult with their doctor or pharmacist on how to treat, prevent or relieve the pain of a sore throat.



Reduced Call Center and Contact Us Support

Due to the evolving public health emergency, you may experience a delayed response when contacting our Call Center and Contact Us. We appreciate your patience as we strive to provide the best service for you and your patients during this time.